Electron AppsNote
Why paper dispatch boards fail after the third truck
A whiteboard works when two techs share a van and the owner can see the whole day from the parts counter. It starts to lie when a third truck goes on the road. Magnets cover other magnets. The 2 p.m. callback gets written on a sticky note that falls behind the desk.
The failure is not the marker. It is that the board has no memory. When Naomi at Harrow and Bright called us in the early years, her office could not say which tech had already been to a house that week. The customer could.
Electron's dispatch board keeps the promise window, the skill, and the last visit on the same card. You can still run a small shop. You just stop losing the card.
If this is the problem in your office, book a walkthrough or email lisaf@electronapps.com.