Independently owned since 2011. One office in Raleigh.Hosted since 2016. About 480 shops.
Electron Apps

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Dispatch

A board the office can trust at 7:45 a.m.

Jobs show the promise window, the skill, and where the tech is in the visit. You drag when the day changes. The drag is recorded.

Office dispatch board view
Office dispatch board view

What dispatchers asked for

  • Unassigned work in one column, not in a chat thread.
  • Skills on the person: refrigerant recovery, sewer camera, boiler, maintenance, install lead.
  • Colors for on the way, on site, and waiting on a part.
  • The last visit, so the office does not ask the customer to repeat it.

Electron will not auto-assign over a full day. A person moves the card. That is the point.

Walk through your board

UnassignedOn the wayOn siteWaiting on part